Support desk

How can we help?

Email support@wordtycoon.com for help with gameplay, saves, access, or a technical problem.

01

Before you write

  1. Close and reopen the app.
  2. Confirm whether the issue happens in portrait, landscape, or both.
  3. Note the screen, round, difficulty, and action immediately before the problem.
02

What to include

A screenshot, device model, iOS or Android version, and Word Tycoon 2 version are useful. Please do not include passwords, real names, contact details, or unrelated personal information.

03

Scoreboard entries

Use Report or Hide on a Daily or Weekly scoreboard row. If the in-app action is unavailable, email the challenge date or week, difficulty, displayed company name, and approximate rank.